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RIVERSTONE FACILITY SERVICES

Privacy Policy

Last updated: 15 July 2026

Riverstone Facility Services respects your privacy and is committed to handling personal information responsibly. This policy explains how we collect, use, store and disclose information when you contact us or request a quote.

Information we collect

We may collect your name, business name, phone number, email address, property or service details, preferred cleaning frequency and any other information you choose to provide.

How we collect information

We collect information when you submit our website quote form, contact us by phone or email, request a site inspection, or communicate with us about our services.

How we use information

We use personal information to respond to enquiries, arrange inspections, prepare quotes, provide and improve our services, maintain business records, communicate with customers and meet applicable legal obligations.

Website quote form

Our website form is processed through Formspree, a third-party form delivery provider. Formspree receives the information entered in the form so it can deliver the enquiry to Riverstone Facility Services. We do not sell personal information.

Disclosure of information

We may share information with trusted service providers that help us operate our website or business, or when required or authorised by law. We only share information reasonably necessary for those purposes.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage method can be guaranteed to be completely secure.

Access and correction

You may contact us to request access to, or correction of, personal information we hold about you. We may need to verify your identity before responding.

Cookies and analytics

Our current website does not intentionally use advertising cookies. Essential technical services may process limited connection information required to securely deliver the website and quote form.

Policy updates

We may update this policy when our services or legal obligations change. The latest version will be published on this page with its updated date.

Contact us

For privacy questions or requests, contact Riverstone Facility Services: